243 Stafford St.

Worcester, MA 01603

Tel. 1 (888) 455-2800

Fax 1.508.363.2900


The Business Lighting Experts

Frequently Asked Questions? We have the answers.
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Customer Service


How do I contact Bulbs.com?

What happens if an item is out of stock?

Can I change/cancel my order once it's been submitted?

How much is shipping?

How do I know when my order has shipped?

What if my bulbs arrived damaged?

What is Bulbs.com's return process?

Can Bulbs.com ship to an APO or FPO?

Do you ship to Canada/other international locations?

Is there a warranty on the product I buy?

Are there quantity restrictions on some items? Why?

Does Bulbs.com charge sales tax?

How do I know it's safe to use my credit/debit card?

What does Bulbs.com do with my personal information?

Do you accept forms of payment besides credit/debit card?

Does Bulbs.com offer lines of credit?

Does Bulbs.com offer special pricing for high-volume customers?

What if I forget my password?

Can I change my password?

Do you have a paper catalog?